Privacy Policy

Privacy and Data

When you supply your personal details, they are stored and used for the following reasons:

Your medical history is important so I can provide you with the best possible treatment, and to recognise when you may need to be referred - with your consent - to another healthcare professional. I need this information to do my job safely and effectively.

I may need to contact you regarding your appointment or in relation to your medical care, therefore it is important that your contact details are up to date. You may specify how and when you would like to be contacted.

With your consent, I may in the future send occasional emails with health information, articles or special offers. You may of course withdraw consent at any time, just let me know by any convenient method.

I have a legal obligation to retain your records for eight years after your most recent appointment or until age 25, whichever is longer. Your records are confidential, and only I will have access to them, unless you request a copy.

You have a right to see what personal data of yours I hold, and you can ask to correct any factual errors. You can request a copy of your records - proof of identity may be required (if for example you contact me from an unfamiliar email address.) You can ask me to destroy your records provided the legal minimum period has elapsed.

Your records are stored on paper, in a locked filing cabinet to which only I have access. Your name and contact details may be stored on my phone or laptop, which are password protected. Contact details shared via this site are not saved until you attend an appointment.

I will never share or sell your data. You have the right to complain to the Data Controller (me) if you feel your data is being mishandled. Here are the details you need for that:

Ms. Annmarie O’ Sullivan

Email: a.osullivan.osteopath@gmail.com

Telephone: 07724 916507

If you are not satisfied with the response, then you have the right to raise the matter with the Information Commissioners Office.